1. About ProfileMD
ProfileMD operates exclusively to provide public professional and administrative information. We are not a clinic, healthcare provider, insurer, regulator, booking service, patient portal, or emergency service. All profiles and page layouts are designed to guide and explain rather than collect or treat.
2. No medical advice or emergency services
ProfileMD does not provide medical advice, diagnosis, treatment, triage, prescriptions, referrals, appointment booking, or emergency response. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department immediately.
3. No physician-patient relationship
Use of ProfileMD does not create a physician-patient or clinical relationship with any physician, clinic, or ProfileMD. Patients must contact their clinic directly for care-specific needs and medical instructions.
4. No guarantees of availability or outcomes
ProfileMD does not guarantee appointment availability, physician availability, clinic response times, acceptance of new patients, referrals, prescription renewals, or clinical outcomes.
5. No reviews, ratings, rankings, or endorsements
ProfileMD does not solicit, host, or publish patient reviews, star ratings, physician rankings, testimonials, popularity scores, or quality endorsement claims. We are a factual directory service, not a patient feedback portal.
6. Verification limits
ProfileMD verification means factual profile review and public-source consistency checks. It does not constitute an endorsement, clinical quality assessment, competency ranking, recommendation, or certification of any practitioner.
7. External secure links & buttons
Secure buttons or clinic links may direct users to clinic-owned systems outside ProfileMD. ProfileMD does not own, control, review, or store patient submissions sent through clinic-owned secure systems unless explicitly contracted and documented.
8. Secure workflow activation boundaries
Secure workflows and external links are active only after explicit clinic approval, configuration, routing, staff ownership, review process, safety wording, and testing. ProfileMD is not responsible for link behavior or EMR updates.
9. Third-party software & tools
Third-party tools such as OceanMD, Hushmail, TELUS, PS Suite, booking portals, EMRs, or secure messaging systems remain clinic-owned or third-party systems. Subscriptions, licensing, and usage terms are governed by those vendors and are the sole responsibility of the clinic.
10. ProfileMD administrative contact
ProfileMD administrative contact details are 7B Pleasant Blvd, Toronto, ON M4T 1K2, 647-848-6104, and hello@profilemd.health. The mailing address is for administrative correspondence only and is not a clinic or patient-care location. hello@profilemd.health.
11. Corrections and updates
Profile correction requests should identify the page URL, the detail that may be inaccurate, and an official public source where available. Physicians, clinics, and representatives requesting updates or removals should contact support@profilemd.health.
12. Acceptable use
Users must not misuse ProfileMD for harassment, false submissions, impersonation, attempts to access non-public systems, or submission of patient medical information through public channels.
13. Intellectual property
ProfileMD site design, page structure, written content, branding, and platform materials are protected by applicable intellectual-property rights unless otherwise stated.
14. Governing law and contact
Jurisdiction details require legal review. For general legal or business inquiries, contact hello@profilemd.health.