What is ProfileMD?
ProfileMD is a physician-controlled public information platform for factual physician profiles, patient preparation guidance, clinic access information, and clinic-approved next steps.
FAQ
Common questions about ProfileMD.
ProfileMD is a physician-controlled public information platform. These answers explain how public profiles, patient guidance, clinic-approved links, and secure workflow boundaries work.
No reviews or rankings Public pages do not collect PHI Physician-controlled profiles Secure workflows stay clinic-approved
General Questions
Is ProfileMD a clinic?
No. ProfileMD is not a clinic and does not provide medical care. Clinical care remains with the physician, clinic, or healthcare organization.
Is ProfileMD a review site?
No. ProfileMD does not publish patient reviews, ratings, rankings, testimonials, or "best doctor" claims.
Does ProfileMD recommend doctors?
No. ProfileMD does not rank, rate, endorse, certify, or recommend physicians. It organizes factual professional information and approved public guidance.
Patient Questions
Can I book an appointment through ProfileMD?
ProfileMD itself does not provide appointment booking. Some profiles may link to clinic-approved booking or contact instructions, but those systems are owned and managed by the clinic.
Can I send medical information through ProfileMD?
No. Public ProfileMD pages are not for patient medical information. Do not submit symptoms, diagnoses, medications, health card numbers, test results, referrals, prescriptions, or urgent concerns through ProfileMD public pages.
What should I do if I have a medical question?
Contact your clinic directly using the clinic’s approved contact method.
What should I do in an emergency?
Call 911 or go to the nearest emergency department.
Physician Questions
Who controls a physician profile?
ProfileMD is designed for physician-controlled public profiles. Approved profiles may include physician-supplied, clinic-supplied, or publicly verifiable professional information.
Can I request a correction?
Yes. Physicians, clinics, and authorized representatives can request corrections through the contact page or by emailing support@profilemd.health.
What does verification mean?
Verification means factual profile review, public-source consistency, and physician or clinic approval where applicable. It does not mean endorsement, ranking, recommendation, or clinical quality assessment.
Can ProfileMD replace my clinic website?
No. ProfileMD complements clinic websites. A clinic website explains the clinic; ProfileMD helps organize the physician-controlled public profile and approved next-step pathways.
Clinic & Group Questions
Can ProfileMD support a clinic group?
Yes. ProfileMD can support small clinics, growing groups, and larger medical organizations with physician profiles, shared access instructions, and clinic-approved workflow mapping.
How is clinic pricing determined?
Clinic pricing depends on the number of physician profiles, locations, specialties, access instructions, approval process, secure button planning, QA needs, and ongoing support.
Are OceanMD, Hushmail, TELUS, PS Suite, booking portals, or EMRs included?
Not automatically. Third-party tools remain clinic-owned or third-party systems unless explicitly contracted and documented. ProfileMD may map clinic-approved pathways, but does not imply automatic integration.
Can ProfileMD set up secure buttons for a clinic?
Secure buttons can be planned and displayed only after the clinic approves the exact destination, routing, owner, review process, safety wording, and testing.
Secure Workflow Questions
What is a secure button?
A secure button is a public button that may direct users to a clinic-approved secure destination outside ProfileMD, such as a clinic-owned form, portal, booking system, or secure messaging tool.
Are secure buttons active by default?
No. Secure buttons are not active by default. They require clinic approval, configuration, routing, ownership, safety language, and testing.
Does ProfileMD receive patient submissions from secure workflows?
ProfileMD public pages do not collect, store, or review patient medical information. Clinic-owned secure systems remain the responsibility of the clinic unless a separate contracted arrangement explicitly states otherwise.
Getting Started
How does a physician get listed?
Physicians or authorized representatives can start through /list-your-practice.
How does a clinic request group pricing?
Clinics can request a clinic rollout assessment through /list-your-practice or review /clinic-group-pricing.
Who should I contact for privacy questions?
Email privacy@profilemd.health. privacy@profilemd.health.
Who should I contact for profile corrections?
Email support@profilemd.health. support@profilemd.health.
Still have questions?
Use the right ProfileMD contact channel for professional inquiries, support, privacy requests, or clinic onboarding.